All vintage pieces are one of a kind and as special as it is that the piece has a story, this means it might have some damage. I work hard to try and fix or mend any unwanted character but any damage will be noted. Because of this returns, exchanges and refunds are not accepted. We have a strict no-returns/exchanges policy.

Please also note:

Packages ship from Australia to the address provided at checkout. Fruitful Bridal is not responsible for returned packages due to incorrect addresses or lost and stolen packages. Orders process and ship within 1-5 business days, excluding weekends and holidays. A shipping confirmation along with a tracking number is emailed once your item is shipped. 

Returns, Exchanges, and refunds are not accepted. Please read measurements in each product page carefully before purchasing to ensure the item fits. All damages are either pictured or noted within the product page. Care instructions vary for each piece. If you have any questions about a piece please email fruitfulbridal@gmail.com.

Regarding dress(es) being posted to try on, a credit card is taken for security purposes. Nothing will be charged to this credit card at this stage. Once the dresses arrive you have 48 hours to either return the dress(es) or purchase via the online store. A deposit (of 50%) will be taken if you need more than 48 hours and if that isn't communicated, the full amount will be charged. 

For all other questions please email: fruitfulbridal@gmail.com